What are your shipping charges within Australia?

  • $10 Flat Rate Melbourne Metropolitan Area
  • $15 Flat RateRest of Australia

*Baby Apparel Pack has a Flat Rate of $10 when shipped separately anywhere in Australia.

Do you deliver to anywhere in Australia?

Yes, we use a combination of Courier Services and Australia Post to deliver Australia wide.

When will I receive my order?

  • Bundle offers both regular and express shipping options via Courier or Australia Post
  • Melbourne Metropolitan Area Next Business Day 
  • Rest of Victoria 1-2 Business Days
  • Metropolitan Areas: TAS, SA & NSW Regular 1-3 business days Express Next Day
  • QLD Metropolitan Areas: Gold Coast, Toowoomba, Brisbane, Sunshine Coast Regular 2-5 business days Express Next Day
  • Perth & All other Metropolitan Areas  Regular 3 – 10 business days Express Next Day
  • Australian Rural Areas Regular Post 2-7 business days‡ Express Usually in two business days*
  • Orders placed before 6pm will be dispatched the following business day

Most orders to rural areas will arrive in 2-4 business days however some more remote areas may take longer. Check the Australia Post website for exact delivery times to your area www.auspost.com.au

* Guaranteed next day delivery is not available outside of the Australia Post Express Post Network. For some rural areas this means delivery may take 2 days or longer.

Can I track my order?

Upon shipment of your order you will receive a tracking number for your delivery via email.

Do you deliver internationally?

Yes. Bundle delivers all of its products internationally.

Our international orders are shipped by International Courier or Australia Post. Our Baby Apparel Pack and Overnight Bag have flat rate shipping to ALL international destinations using Registered Post and all other products are shipped with a flat rate dependant on their international shipping zone.

If your location is not listed in our international shipping zones or does not have a shipping option at checkout please contact us at info@bundlebags.com.au and we will arrange a shipping quote for you.

International Shipping Rates and Zones

The Bundle Overnight Bag and Baby Apparel Pack when purchased separately are shipped to ALL international destinations at the flat rates listed below.

  • Baby Apparel Pack – $15 Flat Rate
  • Bundle Overnight Bag – $20 Flat Rate

Any combination of other products, including if shipped with the Baby Apparel Pack and Bundle Overnight Bag, are shipped at a flat rate as per the international shipping zone rates listed below.

  • New Zealand – $30 Flat Rate
  • Asia & Oceania* – $45 Flat Rate
  • USA & Canada – $50 Flat Rate
  • Western Europe^ – $80 Flat Rate
  • Eastern Europe#, Denmark, South Africa & Brazil – $90 Flat Rate
  • Other Destinations~ – $100 Flat Rate

*Asia & Oceania – China, Japan, Hong Kong, India, Indonesia, South Korea, Malaysia, Singapore, Taiwan, Thailand, Vietnam, Bangladesh, Brunei, Cambodia, Cook Islands, Fiji, French Polynesia, Laos, Macao, Maldives, Marshall Islands, Micronesia, Myanmar, Nauru, Nepal, New Caledonia, Papua New Guinea, Philippines, Western Samoa, Solomon Islands, Sri Lanka, Timor Leste, Tonga, Vanuatu

^Western Europe – France, United Kingdom, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland

#Eastern Europe – Austria, Belgium, Croatia, Cyprus, Czech Republic, Finland, Greece, Hungary, Iceland, Malta, Poland, Portugal, Romania, Russia, Turkey, Ukraine

~Other Destinations – Antigua and Barbuda, Argentina, Bahamas, Bahrain, Barbados, Bermuda, Chile, Colombia, Costa Rica, Egypt, Falkland Islands, Gibraltar, Greenland, Vatican City, Israel, Jamaica, Jordan, Kuwait, Lebanon, Liechtenstein, Lithuania, Luxembourg, Mauritius, Mexico, Qatar, Reunion, Saint Kitts and Nevis, Saint Lucia, Trinidad and Tobago, United Arab Emirates (UAE), Uruguay, British Virgin Islands

How is the cost of my order calculated if ordering outside of Australia?

All prices on the Bundle website are listed in Australian Dollars (AUD) and inclusive of the Australian Goods & Services Tax (GST). If ordering from outside Australia the GST comprising 10% of the total order is automatically deducted at checkout.

It is important for international buyers to note that they may be subject to additional duties and taxies imposed by their own country on arrival of their goods and should check with their relevant customs service to determine if this applies.

Do I have to be home when my order arrives?

All of our deliveries require a signature from the recipient. In order to receive your goods when delivered you need to be home. If you are not home a Calling or Collection Card will be left at your premises with instructions for either re-delivery (if by courier) or collection (if by Australia Post).

Bundle accepts payment via VISA & Mastercard or Direct Bank Transfer.

Bundle uses a secure Payment Gateway to process all your card payments. This ensures at no point do we collect any of your card details and your details during the transaction are protected using the latest SSL encryption technology.

If paying by Direct Bank Transfer you will be provided with our account information upon order confirmation post checkout. Your order will be shipped once payment has been verified in our account.

We realise that despite our best efforts sometimes products may be faulty or damaged when they arrive. That is why we offer 30 day free returns on faulty or damaged stock.

To be eligible for a refund the products being returned must;

  • Have been purchased within the last 30 days
  • Be Unworn, undamaged, unmarked and unused.
  • Be in its original packaging.

If you are eligible for a refund we are happy for you to return these items for a replacement item or full refund and we’ll pay for the shipping. Contact us at info@bundlebags.com.au and we will send you a returns label enabling you to return your order via any Australia Post mailing box or outlet.

  • All eligible refunds will be processed through our secure payment gateway
  • Refunds will only be applied to the original card used for the purchase.
  • Refunds will be processed as soon as possible after we receive the returned order.

The team at Bundle looks forward to hearing from you.

Contact us and a Bundle representative will get back to you as soon as possible.

Email
info@bundlebags.com.au

Call us (Mon-Fri 9am-5pm)
03 9077 5755

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